AXA makes the arrangements for the repair.
An AXA partner garage contacts you or the claimant within
48 hrs, or you receive the address of the nearest AXA partner garage.
You or a claimant make the arrangements for the repair.
This process is valid for over 80% of the claims, whereby some of the steps or time-relevant information may differ, e.g. in the case of complex claims or storm events, such as hail.